About
Tough Furniture Limited is a family run business and is unique in that we have over 25 years experience in designing and manufacturing exclusively for the challenging behaviour furniture market giving us an unmatched level of evidence-based experience and track record in this field.
We have pioneered the design of key products for this idiosyncratic market by working closely with care professionals to understand and cope with a wide spectrum of challenging behaviours. One of the company’s key hallmarks is our track record of innovation and customisation in response to our customers’ needs.
Our market has always required us to deal with the problem of combining real durability with a homely domestic feel and good value. More than this, our close and longstanding interaction with a wide spectrum of care providers, frontline staff and their clients enables us to help solve further practical problems by successful management of sometimes difficult situations.
Our policy is simply to look after our customers by first listening and then providing furniture solutions combined with good service to ensure we are “solving problems…with furniture.”
Our service includes delivery into rooms and continuing aftersales backup for maximum value and peace of mind and we’re proud that consistently 70-80% of our business comes from repeat orders.
Tough Furniture is manufactured in the UK at our purpose built factory in Shropshire.
