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Thank you for choosing us, we trust you will be pleased with your new furniture and remain so for a long time to come. Below is information on cleaning, maintenance and our aftersales service so please keep this sheet in a safe place for future reference. Routine cleaning recommedations (Please call for more detailed advice if required)
Most surfaces of cabinets, doors, tabletops etc are melamine-faced and need only wiping with a damp soft cloth and then a dry one to keep clean. Soap or detergent can be used for organic stains but avoid unnecessary wetting or abrasive cloths and cleaners and use proprietory cleaners as directed when needed for stubborn stains.
Polycarbonate is an extremely strong plastic used on all our furniture with protective clear screens and is coated to improve scratch-resistance. Clean with damp soft cloth then wipe dry . Soap or detergent can be used but it is essential to avoid all abrasive cloths and cleaners. Same for polycarbonate mirrors.
Fabric upholstery should be routinely cleaned to stay looking good by vacuuming and wiping with a damp cloth. Remove spillages with an absorbent dry cloth and use liquid soap with warm water for soiling. Water-based propriety cleaners can be used, following instructions carefully, as can safe solvents such as mineral spirit. Bleach diluted 1:10 with water can be used to disinfect.
Important: Remove all cleaning product residues as they inhibit stain repellant.
Vinyl (leather look) upholstery should be cleaned with a brush and tepid soapy water and rinsed sparingly with clean. Never use polish, stain remover or solvent.
Polished timber components such as table bases, bedlegs and headboards: wipe over with a damp cloth and then a dry one. Soap and detergent cleaners can be used if necessary but avoid solvents, abrasives and cleaners containing silicon which can degrade the lacquer over a period of time.
Fabric mattress (MS) should only be lightly brushed to clean and no liquids used.
Water-resistant mattress (WP2): Soap and water sponging for light soiling. Fresh stains use water based household spray cleaners as directed. For stubborn stains a safe solvent such as Isopropyl Alcohol or Mineral Spirit can be used and 1:10 bleach solution can be used to disinfect. Always use a 'Wipe and Dry' technique to clean, not full immersion.
Secure mattress (SCM): Again 'Wipe & Dry' with soap or detergent cleaners, avoiding abrasives and rinsing off to remove residues. 1:10 bleach solution can be used to disinfect. For very stubborn stains ask for detailed advice before using solvents.
Bed Protection Trays are a very rugged plastic which should not stain. They can be cleaned and scrubbed using soaps, detergents or proprietory cleaners as directed and disinfected with bleach diluted 1:10 with water. Avoid wetting the bed itself unduly.